Civil Service Supervisor Exam Practice 2026 – Complete Prep Guide

Question: 1 / 400

Which communication style is most effective when giving negative feedback?

Indifferent

Supportive

Critical

Assertive

The most effective communication style when giving negative feedback is assertive. This style allows the supervisor to express their thoughts and opinions clearly and respectfully while also being open to dialogue. Assertive communication creates a balance between being direct about the issue at hand and maintaining respect for the recipient's feelings. By using an assertive approach, the supervisor can convey the necessary information regarding performance issues without being overly aggressive or dismissive, which can lead to defensiveness or conflict.

Being assertive also involves offering constructive criticism rather than simply pointing out faults. This helps the individual receiving feedback understand the areas needing improvement while feeling supported in their development. In essence, assertive communication fosters a positive environment that encourages growth and learning, making it the most effective style for providing negative feedback.

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