Civil Service Supervisor Exam Practice 2025 – Complete Prep Guide

Question: 1 / 400

Why is it important for supervisors to set clear expectations?

To foster ambiguity in performance roles

To provide direction and accountability for performance

Setting clear expectations is crucial for supervisors because it provides direction and accountability for performance. When supervisors articulate what is expected of their employees, it eliminates confusion and creates a structured framework within which employees can operate. This clarity helps employees understand their specific roles and responsibilities, which in turn allows them to align their efforts with the overall goals of the organization.

Clear expectations also serve as a basis for accountability. When team members know what is expected of them, it becomes easier to measure their performance and provide constructive feedback. This accountability fosters a sense of responsibility among employees, as they are aware that their contributions are being monitored and assessed against established standards.

In contrast to fostering ambiguity, allowing employees to set their own goals, or encouraging competition among team members, clear expectations cultivate a collaborative environment where everyone understands their part in achieving team objectives. This unified approach is essential for enhancing productivity and encouraging positive performance outcomes.

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To allow employees to set their own goals

To encourage competition among team members

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